At GKJewel.com, we are dedicated to ensuring your jewelry is crafted with care and delivered to you in a timely manner. Please review our shipping policy below to understand the process and timelines for your order.
1. Order Processing and Making Time
- After placing an order, please allow 7-10 business days for the item to be crafted and prepared for shipping. This is the standard making time for our jewelry to ensure the highest quality.
- Once your order is ready, it will be shipped, and you will receive a tracking number via email to monitor your shipment.
2. Shipping Time
- After the making period, the estimated delivery time is 15-20 business days from the date of shipment, depending on your location and the shipping carrier.
- Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, weather conditions, or carrier-related issues.
3. Shipping Costs
- Shipping costs will be calculated and displayed at checkout based on your location and the selected shipping method.
- Free shipping may be available for orders above a certain amount. Please check our website for current promotions.
4. Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.
- If you do not receive a tracking number within 10 business days of placing your order, please contact us at info@gkjewel.com.
5. International Shipping
- We ship worldwide! However, international orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
- Please check with your local customs office for more information on potential additional charges.
6. Shipping Address
- Please ensure your shipping address is accurate and complete at the time of placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
- If you need to update your shipping address, please contact us immediately at info@gkjewel.com. Changes may not be possible once the order has been processed.
7. Delays and Issues
- While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as extreme weather, customs inspections, or carrier delays.
- If your order is significantly delayed, please contact us at info@gkjewel.com, and we will assist you in resolving the issue.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
Email: info@gkjewel.com
Phone: +1(205) 623-4859
